How One Clinic Boosted Revenue
How One Clinic Boosted Revenue 40% with Email Reminders and Reactivations
One of the biggest revenue leaks in para-medical clinics isn’t lack of new patients—it’s letting existing ones disappear.
That’s exactly what one Ontario-based RMT clinic discovered before making a simple change: they started using automated email reminders and reactivation campaigns.
Within 3 months, their monthly revenue jumped by 40%.
Here’s how they did it—and how you can do the same.
1. Rebook Before They Leave
- Always suggest the next appointment before they leave the room
- Use scripts like “Let’s keep your progress going. Would next Wednesday work?”
- Add the booking right into JaneApp or Noterro at checkout
✅ This one move alone increased rebooking rates by 20%
2. Automate Friendly Reminders
- Set up text/email nudges 24–48 hours before appointments
- Include easy rescheduling links
- Reinforce their goal (e.g. “You’re halfway to your posture reset!”)
✅ Missed appointments dropped by 35% after reminders were personalized
3. Run Monthly Reactivation Emails
- Pull a list of patients who haven’t visited in 60–90 days
- Send a short, friendly check-in like:
“We noticed it’s been a while. How are you feeling? Let’s get you back on track.”
- Include a direct booking link and new service offers
✅ Reactivation emails added 12% more bookings monthly
4. Track and Improve Results
- Review your software’s reports weekly
- A/B test subject lines or messages
- Adjust timing based on your patients’ preferences
✅ This clinic now averages 18% more monthly visits—without spending more on ads
Watch the client case study — and see how small systems drive big wins.
🧠 Final Thought from Henry:
Marketing isn’t always about attracting strangers.
Sometimes, it’s about bringing back the people who already know, like, and trust you.
RMTClinic.Net — Helping Clinics Reactivate, Reconnect, and Rebook with Ease.
