How Long Does It Take to Get Reimbursed From Insurance?

Intro: The Waiting Game That Nobody Talks About

You go to your massage or chiro appointment. You pay.
You submit your claim to insurance. And then…

You wait.

But how long should you wait? And what if the money doesn’t show up?

This guide breaks down exactly how long insurance reimbursements take in Canada — and how you can get yours faster and without delays.

🕒 Typical Insurance Reimbursement Timeframes in Canada

Insurance Provider	Digital Claim (App/Portal)	Manual Claim (Mail/Fax)
Sun Life	1–3 business days	5–10 business days
Manulife	2–5 business days	7–14 business days
Canada Life	3–7 business days	10+ business days
Greenshield	1–2 business days	5–7 business days
Desjardins	2–4 business days	8–10 business days
Blue Cross (Medavie)	3–5 business days	7–12 business days

➡️ Average if submitted online: 2–5 business days
➡️ Average by mail or slow clinics: up to 2–3 weeks

💡 Faster isn’t luck — it’s about preparation.

✅ What You Need for a Speedy Reimbursement

Here’s your checklist to make sure your claim gets approved fast:

• 📎 Properly filled receipt from your provider
• 🧾 Date of service and proof of payment
• 🧑‍⚕️ License number of the regulated therapist
• 🧍‍♂️ Your name matches the insured plan member or dependent
• 📅 Claim filed within policy timeframe (usually 90–180 days)

💬 Ruby can walk you through the submission process at insurance.rmtclinic.net

❌ What Delays Your Claim?

Let’s be honest — 90% of delays are preventable.

Here’s what causes problems:

• ❌ Submitting with missing or blurry receipts
• ❌ Using a provider not recognized by your plan
• ❌ Filing under the wrong family member
• ❌ Entering the wrong plan number or birthdate
• ❌ Submitting too late after the date of service

👉 Always check your plan’s fine print. Some insurers will reject anything older than 6 months.

💳 Want Zero-Wait Reimbursement? Use Clinics That Direct Bill

If you hate waiting for your insurance to send money back, the fastest solution is:

✅ Go to a clinic that offers direct billing.

This means:

• You pay less or nothing upfront
• The clinic bills your insurer directly
• You skip the paperwork, scanning, and forms

💡 Find direct billing clinics now at RMTClinic.net

🔁 How to Follow Up if Your Payment Is Late

Still waiting? Take these steps:

1. 📲 Log in to your insurer portal and check claim status
2. 📧 Call or email the claims department with your claim ID
3. 📑 Recheck your receipt — was anything missing or unclear?
4. 💬 Ask Ruby to help you troubleshoot: insurance.rmtclinic.net

📣 Don’t Let Reimbursement Delay Your Care

Many patients delay booking appointments because they’re worried about waiting for a refund. Don’t let that be you.

Here’s what you can do:

• ✅ Use clinics that direct bill
• ✅ Submit digitally within 24 hours
• ✅ Use the RMTClinic.net network to find fast-claim-friendly providers