How to Get More 5-Star Reviews
Your Online Reputation: How to Get More 5-Star Reviews Without Sounding Pushy
Driving Innovation in Para-Medical Services
Online reviews are the new word-of-mouth—and for healthcare clinics, they’re often the first (and last) impression you make.
If your clinic has fewer than 10 Google reviews or none in the past 3 months, you’re invisible to searchers and unconvincing to prospects.
Here’s how to consistently collect glowing 5-star feedback—without sounding awkward or desperate.
1. Make It Part of the Visit
- Ask in person after a positive session: “Would you be open to leaving us a quick Google review?”
- Make it casual, not corporate
- Keep a laminated card with a QR code linked to your review page
✅ Bonus: Patients are most likely to leave reviews within 1 hour of a great experience
2. Automate the Ask
- Use your booking or CRM software to trigger a review request via email or SMS
- Wait 15–30 minutes after the appointment ends
- Include a direct link to your Google profile
✅ Use patient-first language like “Your feedback helps other patients find care they can trust.”
3. Train Your Staff to Ask Authentically
Everyone from reception to RMTs can plant the seed:
- “We’d love your help growing our community.”
- “It means a lot when patients share their experience.”
- “Is it okay if we send you a quick review link?”
✅ Make it feel like a personal favor, not a marketing task.
4. Respond to Every Review (Yes, Even the Bad Ones)
- Thank happy reviewers by name and add a warm follow-up
- Address negative reviews with professionalism and humility
- Never argue—show you care and are improving
✅ This builds trust with future patients who read your responses
Copy our Review Request Script — and start turning happy patients into powerful promoters.
🧠 Final Thought from Henry:
Reputation is leverage.
The more trust you earn online, the more patients will walk through your door—already convinced you’re the right choice.
RMTClinic.Net — Helping Clinics Build Trust, One Review at a Time.
